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Wholesale Prices | Hardware Closeouts | Expert, Friendly Service
Lock and Hinge Site Help
|
Finding Product
1. Use the
Search box at the top of each page.
You can search on:
Manufacturer
Product Type
Model Number and more.
2. Use Advanced Search
for more specific searching.
3. Use the Browse by Category in the left side bar. Think of Categories
as our hardware departments.
4. Use the Browse by Manufacturer function in the left side bar.
Finding Closeouts
and Specials
1. Often we have leftover inventory from large jobs. We offer this
inventory overstock at closeout prices to our retail and wholesale clients.
2. Click here for the
Closeouts page.
3. Check back often as this inventory changes frequently.
Finding Templates And Manuals
1. If you know the model number and just want the template then just
click on, Templates And Manuals.
2. If you don't find what you need, send us an
.
3. Check back often as we are constantly updating this section of the site.
If You Can't
Find Something
1. If you do not see an item just call us. We can recommend an alternative,
or check with our various manufacturers about availability and delivery.
2. We pride ourselves on old fashioned customer service. That means providing
excellent service before and after you become a Lock and Hinge customer.
Product Assistance
1. Most items have a help button [Help]. Clicking on it will display
more information about color, size, function, etc.
2. Items also have a template button. Clicking on it will open up the template
and cut sheet for that item.
Wholesale Quotations
1. Maybe you are an architect, contractor, interior designer, or a homeowner
looking for quantity discounts. Please use our Wholesale
Quotation Form to let us know your needs and we will respond promptly.
Privacy, Security and Terms
1. Please click here for our Policies
Problems With Your Online Order
1. If you require assistance regarding your order please have your order
number handy and send us an
.
2. Alternatively
you can call and speak to a Lock and Hinge representative at 718-677-4186.
Customer Feedback
1. If you have any comments or feedback regarding our site, please fill
out our contact form.
2. If you would like to share your experiences with other Lock and Hinge
customers, please use the Contact Form or just
.
3. Due to the
volume of feedback we receive we cannot guarantee a response to your e-mail.
Complaints relating to the Lock and Hinge store
Should you wish to complain about the service received in store please address
your complaint in writing to:
Lock and Hinge
1028 Dahill Rd.
Brooklyn, NY 11204 |
| To speak to
a live salesman please call during these hours:
Monday - Thursday 8:00 A.M. - 5:00 P.M. EST
Friday 8:00 A.M. - 3.00 P.M. EST
Our online store is available to you 24 hours a day, 7 days a week. Orders are
processed during business hours, Monday - Thursday, from 9AM - 3PM EST and
Friday, from 9AM - 12PM. Orders can also be faxed in at any time;
718-677-4189.
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